Our service seems different, unusual, perhaps even too good to be true.
You’ll love our offerings and find it to be a huge value for you and your business, or you can get a
refund.
However, it's all about fit. That's why we want to make sure we work well together. With that in
mind, we have a 15-day money back guarantee.
To qualify for a refund, you must have:
- Provided us with clear direction during the design process and,
- Provided feedback to your designer during the design process.
*This shall be evidenced by way of written communications
So you can cancel anytime and apply for refund either entirely or of the
"difference amount" subject to points 1, 2 ,3 and 4 below:
- If you decide we are not a fit, simply cancel your subscription within the first 15 days
(starting from your sign up date) and you will be refunded the entire amount.
- Note: The "difference amount" is the amount of subscription credit-in-days* in your
account that has not been used/approved/delivered against. **Note: Credit-in-days is the amount of money
credit charged per day, based on your subscription plan.
- We may refuse a refund request if, in our sole discretion, we find evidence of fraud, refund abuse, or
other manipulative behavior. Promotions, upgrades, and adjustments to existing plans are non-refundable.
Promotions, upgrades, and adjustments to existing plans are non-refundable.
- All deliverables corresponding to the refunded amount will remain un-delivered, that is to say that Verb
expressly reserves all rights over such materials and deliverables apart from "Customer
Content".
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